Continuing Education

Program | Executive Certificate in Business Transformation

Program

I - Introduction: The challenges of transformation2 hrs

- Understanding why transformations often fail
- Assessing the organisational and human challenges.

II - Studying the need for transformation6 hrs

- Identify the levers of change
- Introduce analysis tools such as SIPOC and the voice of the customer

III - Define a clear target12 hrs

- Build target processes using Lean and Design Thinking tools
- Create personas and empathy maps to understand customer needs

IV - Implementing the transformation14 hrs

- Managing teams in a context of change
- Adopting agile approaches to facilitate prototyping and rapid adaptation

V - Sustaining the transformation4 hrs

- Introducing KPIs, visual management tools and the Deming wheel
- Integrate risk management methodologies

VI - AI at the service of transformation6 hrs

- Exploring how AI improves organisational processes and decision-making

Teaching and Assessment Methods

Teaching Methods

- Case studies, videos
- Brainstorming and collective intelligence
- Quizzes / Tests
- Access to content as the training progresses

Assessment Methods

Presentation of a coached transformation project.
The certification must be validated by the jury when the project presented on the last day is defended.

Training Manager

Speakers

Anais Boutru
Maître de conférences en Management Stratégique à l’Université Paris Dauphine - PSL
Emilie Canet
Maître de conférences en Transformation digitale et Management des connaissances à l'Université Paris Dauphine - PSL
Charlotte du Penhoat
Consultante et formatrice en excellence opérationnelle
Dominique Forceville
Responsable Process Excellence, Sanofi